Privacy Policy

1. Information We Collect

We collect personal information that is necessary to provide our transfer and chauffeur services. This may include:

• Your name, email address, and phone number when you make an enquiry or booking.

• Pickup and drop-off addresses, travel dates, and times to fulfil your booking.

• Payment information processed securely through our payment provider (we do not store card details).

• Any additional information you voluntarily provide in enquiry forms or correspondence.

2. How We Use Your Information

We use your personal information to:

• Process and confirm your booking or enquiry.

• Communicate with you about your transfer, including confirmations and updates.

• Improve our services and website experience.

• Comply with legal obligations.

We will not use your information for unsolicited marketing without your consent.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g. payment processors, email platforms), who are bound by confidentiality obligations.

• Law enforcement or regulatory bodies where required by law.

4. Data Storage and Security

Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.

Our website uses SSL encryption to protect data transmitted between your browser and our server.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You may disable cookies in your browser settings, though this may affect some site functionality.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: 0414 414 731

We will respond to your enquiry within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update noted at the top.